• Collaboratively adjudicate complex billing underpayments

    Collaboratively adjudicate complex billing underpayments

  • Underpayment of hospitals by insurance payers is out of hand

    Underpayment of hospitals by insurance payers is out of hand

    Underpayment of hospitals by insurance payers is an epidemic

  • Enforcing compliance by insurance payer

    Enforcing compliance by insurance payer

    Hospital and medical clinics need enforcement assistance

What We Do - IS UNHEARD OF AND PEERLESS

The healthcare industry faces challenges with handling underpayments due to staff inexperience, lack of prioritization, lack of familiarity with payer contracts, and inadequate technology. Many staff members are unaware that underpayments even occur and do not have the expertise to identify and manage them. Additionally, underpayments are often not prioritized, as staff members prioritize higher-dollar claims and denials. 

Payment variance refers to the difference between the expected and actual payment made by providers and payers. It is crucial to address payment variances as payer underpayments can reduce provider revenue, while o
Underpayments can have a significant impact on provider income. For example, a physician group with 20 providers earning $14 million in net revenue per year could be missing out on $140,000 to $420,000 in annual in
Furthermore, in order to attract capital, new talent, or potential buyers, physician groups need to demonstrate a robust EBITDA (earnings before interest, taxes, depreciation, and amortization). When comparing figures
The complexity of patient billing in the healthcare industry is evident as provider groups receive payment from numerous insurance payers, each offering multiple plan types and benefit variations. Additionally, year
Even experienced billing staff may struggle to grasp the intricate details of a patient's current benefits. The shortage of healthcare workers, exacerbated by the COVID-19 pandemic and demographic factors, has resu
The remaining administrative team is burdened with a high volume of claims to process, resulting in work overload, burnout, and a higher likelihood of errors. Rushing through a large workload increases the chances of mistakes and underpa

One Small  miss Step compounds the problem

The major issue is right in front of us, yet it remains largely unnoticed. Merely a small portion of the data regarding underpayment can be found in variance reports. The vast majority of issues related to the revenue cycle are absent from these reports. Some of the items that can be seen on the payment variance report include stoploss, carveouts, annual escalators, bundling, and payment variance. Additionally, there are numerous false variances that are visible. Despite the significance attributed to variances, they often only account for a fraction of underpayments.

CPT code 99213
CPT code 99213
1. The first medical billing code that is commonly not being paid or underpaid is CPT code 99213, which represents the evaluation and management of an established patient. Insurance companies often subject this code to audits, resulting in delayed payments or lower reimbursements
CPT code 99214
CPT code 99214
2. Another frequently underpaid code is CPT code 99214, used for the evaluation and management of a more complex established patient. Due to the intricate nature of these visits, insurance providers often downcode them to a lower level, resulting in reduced payments for healthcare providers.
CPT code 90471
CPT code 90471
3. CPT code 90471 covers the administration of immunizations, but it is often underpaid or not paid at all. Insurance companies frequently discount the reimbursement for this code, leading to financial losses for healthcare providers.
CPT code 99220
CPT code 99220
4. Hospital visits represented by CPT code 99220 are often not paid adequately. These codes cover comprehensive evaluations and management services provided during hospital stays. However, insurance companies may dispute the necessity of the visit, leading to underpayment or denial of reimbursement.
CPT code 99490
CPT code 99490
5. Chronic care management services under CPT code 99490 are essential for patients with multiple chronic conditions, but they are frequently not adequately reimbursed. Due to the complex and time-consuming nature of these services, healthcare providers may receive less payment than they deserve.
CPT code 99285
CPT code 99285
6. Finally, emergency department visits coded as CPT code 99285 often undergo extensive scrutiny. Insurance companies frequently downcode or deny payment for high-level emergency visits, affecting emergency departments' financial stability and impacting patient care.